When giving a presentation, you need to know what your boss is looking for. Dale Dauten gives you advice. » More

As a small business salesperson, it is important for you to think like your client. Nancy Michaels offers some pointers. » More

This holiday season, it's important to recognize your small business employees and also keep them focused. Chester Elton and Adrian Gostick offer some tips. » More

Bill Dunkelberg provides a basic summary of the small business economic trends survey from the month of December. He covers labor, spending, credit, inflation, and more. » More

Jim Blasingame shares Sir Laurence Oliver's condition, and he gives some tips on how he overcame his condition and how that can help those of you afflicted with call reluctance. » More

Is cold calling causing you to lose salespeople? There's a better way. Joanne Black gives us some reasons salespeople leave and some tips on what to do instead. » More

Assumptions about an organization's current reality are not always reliable and can lead to "strategic gridlock." Pamela Harper gives four examples of those assumptions. » More

Do you hold an annual meeting? Are you supposed to? Barbara Weltman discusses why you should have an annual meeting, when you should have it, and she gives you a checklist to go over. » More

Dan Burrus continues his lesson on being a real-time organization. » More

Are you a mother duck, or do you treat your employees appreciatively? Chester Elton describes a circumstance in which small business owners learn to implement recognition strategies. » More