How do you turn a difficult customer question or specification into a positive? Rob Jolles joins Jim Blasingame to show how honesty turns into trust when a customer makes a request that you think is ill-advised.

Are you ready for the 13th month – the last week of the year? Sarah Petty joins Jim Blasingame with tips to take advantage of the week after Christmas to reduce old inventory and create extra cash for the next quarter.

Increase your margins with supplier co-ops and promotions. Tom Anastasi joins Jim Blasingame with tips to increase margins during the holidays by working with suppliers on co-ops and promotions, plus convert old inventory to cash.

Small businesses are the best at service for last-minute shoppers. Tom Anastasi joins Jim Blasingame with ideas for retailers to help last-minute shoppers, including using technology to tell customers about special items.

Someone is buying what you sell from somebody today – are you getting your share? Jim Donovan joins Jim Blasingame to explain that although the economy is slow, are you maximizing every opportunity to find customers?

Want to find some low-hanging fruit? Ross Shafer joins Jim Blasingame to explain how to grow your business by taking customers away from competitors who still think they're operating in the 20th century.

Do you know what your customers really want? Tom Asacker joins Jim Blasingame to discuss the strategy of finding what your customers want and then filling that desire.

Does your marketing communicate your values? Tom Asacker joins Jim Blasingame to discuss how to make sure you go to market with a strategy that will successfully communicate your values.

Has hard-nosed negotiating gone touchy feely? Jim Camp joins Jim Blasingame to report that he's learning about the heavy influence of neuroscience on the discipline of negotiating.

Even when the U.S. economy is slow, it's still very big. Leslie Grossman joins Jim Blasingame with advice for small businesses to collaborate and form alliances to promote business growth.