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How can open innovation enhance your customers'experience? Robert Brands joins Jim Blasingame to talk about how the open innovation process can help you improve the customer experience and grow sales revenue.

Do you know why customers buy from you? Jeff and Chad Koser join Jim Blasingame to report on their case study, which found that customers may not do business with you for the reasons you think.

Do you know why customers buy from you? Jeff and Chad Koser join Jim Blasingame to report on their case study, which found that customers may not do business with you for the reasons you think.

Are you the Alpha member in your relationship with technology? Marsha Egan joins Jim Blasingame to discuss tips on putting you in control so you can use email and social media more productively.

Is the Small Business Bill necessary? Rich Galen joins Jim Blasingame to discuss whether the so called "Small Business Bill" is good policy. The also talk about the dangers of having a high percentage of Americans receiving government checks.

In today’s economic environment, are you more likely to hire employees or buy new technology? Jim Blasingame reveals his polling results on the topics of what it takes for small businesses to hire and whether they would buy technology or hire an employee to accomplish growth.

Are you a candidate for angel investors? Kim Lavine joins Jim Blasingame to discuss how she financed the growth of her small business by using angel investors instead of bank financing – and bought out the investors within two years!

Why do men and women sometimes have difficulty communicating? Michael Johnson and Jim Blasingame discuss why men and women often have difficulty connecting effectively in business settings.

Do you know what your customers experience when they do business with you? Robert Brands and Jim Blasingame discuss how to use innovation to provide customers with the experience they want when they connect in person or virtually.

Why are existing customers motivated to do business with you? Chad Koser joins Jim Blasingame to discuss the why you should stay in close contact with the real decision makers of your existing customers.