Robert Brands

Using open innovation to enhance customer experience

How can open innovation enhance your customers'experience? Robert Brands joins Jim Blasingame to talk about how the open innovation process can help you improve the customer experience and grow sales revenue.

More interviews with Robert Brands

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The final steps of an eight step approach to launching a new product
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Launching a new product or service by the numbers
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Gearing up your innovation effort for the Internet of things
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Are you ready to meet customer expectations on the Internet of things?