Innovating your customers’ experience
Do you know what your customers experience when they do business with you? Robert Brands and Jim Blasingame discuss how to use innovation to provide customers with the experience they want when they connect in person or virtually.
More interviews with Robert Brands
The final steps of an eight step approach to launching a new product
The middle steps to launching a new product or service
Launching a new product or service by the numbers
Gearing up your innovation effort for the Internet of things
Are you ready to meet customer expectations on the Internet of things?
Articles by Robert Brands
Innovation ROI: The Tough Questions
President and founder of Brands and Co. Robert Brands helps you answer the tough questions that could determine your company's success in innovation.
Re-Framing Innovation Strategy in 2014
Robert Brands shares some insight to start your New Years off right.
Walking on the Edge with Innovation
Robert Brands offers advice on how to create a culture of innovation and risk taking inside your small business.