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Category: Customer Care

Tom Asacker
Tom Asacker joins Jim Blasingame to reveal why you should not copy the styles of Super Bowl ads and political ads for your small business marketing strategy.
Marie Dubuque
Marie Dubuque joins Jim Blasingame to to talk about the questions she gets about the protocol for an employee dating a customer.
Eugene Griessman
Gene Griessman joins Jim Blasingame to encourage you to continually improve your communication skills when nurturing customers.
Pam Danziger
Pam Danziger joins Jim Blasingame to reveal that even though small businesses are in a powerful position in the retail sector with the more affluent customers, most of them don’t recognize this power.
Marie Dubuque
Marie Dubuque joins Jim Blasingame to to talk about the questions she gets about the protocol for an employee dating a customer.
Eugene Griessman
Gene Griessman joins Jim Blasingame to encourage you to continually improve your communication skills when nurturing customers.
Tom Asacker
Tom Asacker joins Jim Blasingame to talk about the power of giving employees the authority to made adjustments in service to address the feelings of customers.
Tom Asacker
Tom Asacker joins Jim Blasingame to talk about how customers’ feelings should be included in your attempts to serve them.
John Patterson
John Patterson joins Jim Blasingame to talk about why establishing a high level of trust with customers is not just the right thing to do, it’s a profit generating best practice.
John Patterson
John Patterson joins Jim Blasingame to reveal why even customers who use lots of technology still want you to deliver classic low-tech love.

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