How would you grade your organization’s effectiveness at managing change? » More

"Got a minute?" That question can suck every minute out of your day. You want to be helpful and open. But when you become “at the effect” of everyone else, you may get frustrated. Maybe even sna... » More

For centuries, prolonged service at sea resulted in sailors contracting a malady called scurvy. Those so afflicted bruised easily, had joint pain, gum disease, tooth loss — you get the picture. » More

Small business expert Jim Blasingame explains the three steps to creating your own small business's success-sustaining Golden Age of Customer Service. » More

Smart business owners know that there’s a direct link between motivating employees to be successful in their assignments and the success of that business. Want a good example of why you should be o... » More

Small business expert Jim Blasingame explains how to replace unnecessary worry with outstanding business performance and customer service. » More

Brain Trust member Dawn Fotopulos of BestSmallBizHelp.com explains how she plans to cut back her spending this year and how you can too. » More

Small Business Advocate Jim Blasingame celebrates two milestones. » More

Small Business Advocate Jim Blasingame discusses the redundancy of the phrase "undercapitalized small business" and how your small business can manage those challenges. » More

Joanne Black shares the secrets to set you apart from the competitors. » More