When customers are empowered, businesses are disrupted and barbells are likely. » More

Quality service can create a hit to cash flow so quickly it’ll take your breath away: “OMG! Get out there and fix this!” Lots of drama. A quality process is commitment to profitability, requiring d... » More

Jim reveals the results of a recent online poll on the traits of a great leader. » More

Establishing trust as a best practice in your small business will not only create customers for life, but also increase your bottom line. » More

Jim reflects on the life and legacy of Arnold Palmer, both on and off the golf course. » More

This is Jim's traditional Independence Day article on similarities between the courage of America's founding fathers and the American dream of entrepreneurship. » More

Being a father is a tough role with a long-term ROI. Jim Blasingame compares a father's love with the primal force of a mother's love. » More

On this Memorial Day, as we honor all who paid the ultimate price in service to this country, let’s also remember the long tradition of America’s militia, including small business owners and employ... » More

What is organizational special sauce? It's an engagement sweet spot that produces results beyond expectations and projections – quantum leap performance. The question is, how is it achieved? » More

This is a story about three small business owners who had one thing in common: a wise man named Luther. Oh, by the way, Luther is their janitor ... » More