Richard Hooker

What's the greatest competitive advantage of a small business?

Featuring Richard Hooker - January 14, 2013

Use the greatest competitive advantage: your ideas. Richard Hooker joins Jim Blasingame to talk about how ideas and service are the greatest competitive advantage of any small business and how to spend more time working on them..

More interviews with Richard Hooker

Richard Hooker
The power of word of mouth, both positive and negative
Featuring Richard Hooker – April 18, 2013
 Richard Hooker
Does your customer service look like a tactic or a strategy?
Featuring Richard Hooker – April 18, 2013
 Richard Hooker
The timeless power of "Old School" customer service
Featuring Richard Hooker – April 18, 2013
 Richard Hooker
Developing your brand story in your management manual
Featuring Richard Hooker – July 19, 2013
 Richard Hooker
Build your business's management manual
Featuring Richard Hooker – July 19, 2013
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