Richard Hooker

The power of word of mouth, both positive and negative

Featuring Richard Hooker - April 18, 2013

Is word of mouth working for you or against you? Richard Hooker joins Jim Blasingame to reveal the power of word of mouth by your customers and how easy it is to make sure comments about you are the good kind.

More interviews with Richard Hooker

Richard Hooker
Does your customer service look like a tactic or a strategy?
Featuring Richard Hooker – April 18, 2013
 Richard Hooker
The timeless power of "Old School" customer service
Featuring Richard Hooker – April 18, 2013
 Richard Hooker
Developing your brand story in your management manual
Featuring Richard Hooker – July 19, 2013
 Richard Hooker
Build your business's management manual
Featuring Richard Hooker – July 19, 2013
 Richard Hooker
When an entrepreneur has to be a manager, or hire one
Featuring Richard Hooker – July 19, 2013
Go to desktop version of site »