When an entrepreneur has to be a manager, or hire one

Sure, you're an entrepreneur, but can you manage what you built? Richard Hooker joins Jim Blasingame to explain that the entrepreneurial skills used to start a business isn't what you'll need to manage and grow it.

More interviews with Richard Hooker

The power of word of mouth, both positive and negative

Featuring Richard Hooker – April 18, 2013

Does your customer service look like a tactic or a strategy?

Featuring Richard Hooker – April 18, 2013

The timeless power of "Old School" customer service

Featuring Richard Hooker – April 18, 2013

Developing your brand story in your management manual

Featuring Richard Hooker – July 19, 2013

Build your business's management manual

Featuring Richard Hooker – July 19, 2013