Decision-making for small business: Fundamentals

Would you like to make the decision-making process simpler? Richard Hooker joins Jim Blasingame to discuss decision-making and why you should return to the fundamentals and make lots of decisions as you go.

More interviews with Richard Hooker

The power of word of mouth, both positive and negative

Featuring Richard Hooker – April 18, 2013

Does your customer service look like a tactic or a strategy?

Featuring Richard Hooker – April 18, 2013

The timeless power of "Old School" customer service

Featuring Richard Hooker – April 18, 2013

Developing your brand story in your management manual

Featuring Richard Hooker – July 19, 2013

Build your business's management manual

Featuring Richard Hooker – July 19, 2013