Why do customers leave your small business?
Do you know why existing customers leave you for a competitor? Jeff and Chad Koser join Jim Blasingame with tips on how to know what customers want from you, because it likely has changed from when they first did business with you.
More interviews with Chad Koser
Do you know why customers buy from you?
What motivates your existing customers
The Age of the Customer®, Part 16: How is selling different in the "new normal"?
Doing an internal evaluation of the strength of your team
The impact of social media on selling in the future?