Does your social media strategy include customer service?
Does your social media strategy include customer service? Adrian Ott joins Jim Blasingame to reveal how to use a social media strategy to create better customer relations not only with current customers, but also to find new customers, plus what to do when you find a customer was not satisfied with your service.
More interviews with Adrian C. Ott
When mining for marketplace gold, mine where the gold is
Helping startups understand the human factor in their future success
When going to market, focus on who, not what
Building a customer closed-loop system by the numbers
Become a thought-leader with closed-loop discovery system