Can you think of customers with Google-like algorithms?
What are your customer care algorithms? Adrian Ott joins Jim Blasingame to encourage small businesses to think of how they serve customers in a more disciplined and calculated manner, similar to the way search engines use algorithms.
More interviews with Adrian C. Ott
When mining for marketplace gold, mine where the gold is
Helping startups understand the human factor in their future success
When going to market, focus on who, not what
Building a customer closed-loop system by the numbers
Become a thought-leader with closed-loop discovery system