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How strong will the recovery be in 2010? Will the government help or hurt? What about employment, banks, and energy costs? Jim Ostroff and Jim Blasingame review the most recent Kiplinger Letter on key economic and political issues that directly impact your small business.

How is the economic mood on Main Street, as we kick off another year? Sam Norwood and Jim Blasingame go over the January 2010 Tatum survey of small business conditions, including sales, investment, capital acquisition and other indicators, and the arrows are all green and pointing upward.

Does health care legislation still have some hurdles that could derail passage? Could the Democrats lose their majority as a result of their policies? Rich Galen and Jim Blasingame talk about these issues, plus Rich makes a bold prediction.

Should the world fear or embrace China's emergence? Futurists John and Doris Naisbitt join Jim Blasingame to discuss their work on the impact China will have on the world in the next generation, including the roles of communism and capitalism.

Should the world fear or embrace China's emergence? Futurists John and Doris Naisbitt join Jim Blasingame to discuss their work on the impact China will have on the world in the next generation, including the roles of communism and capitalism.

Transforming marketing strategies into connecting strategies is one of the keys to success in the future. Tom Asacker and Jim Blasingame talk about the thinking and the steps that have to take place in order to connect with customers with dialogue rather than talk at them.

Technology and consumer behavior has changed the publishing industry forever, according to Dan Poynter, who joins Jim Blasingame to talk about the new ways we're defining what a book looks like and what authors should do to publish and sell their written words.

How will customer care change in The Age of the Customer™? JoAnna Brandi and Jim Blasingame talk about what small businesses are going to have to do to take care of customers in an age when customers have total control over the relationship.

What is ahead of us with the economy and how much will government policies impact the recovery? Bill Brandt and Jim Blasingame discuss the dynamics of the economic recovery between market solutions and government intervention.

In The Age of the Customer™, employee engagement is paramount. Chester Elton and Jim Blasingame reveal why employee engagement is needed now more than ever, including some real examples of how two businesses increased their bottom lines by increasing employee engagement.