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If you decide to write a book, what are your expectations? Jeffrey Dobkins joins Jim Blasingame to talk about realistic expectations when self-publishing, plus different ways to think about the benefits of being an author.

Do you think you have a book in you? Jeffrey Dobkin joins Jim Blasingame to discuss how technology and the Internet has made it possible for anyone who can write a book to get it published.

Creating customer advocates requires perpetual training and leadership. Charlie Fewell joins Jim Blasingame to discuss how to specifically define the results you want in any customer interaction and train your employees how to accomplish these expectations.

Everything you sell is a commodity – even your basic service. Charlie Fewell joins Jim Blasingame to discuss why you should focus the measurement of your company's performance based on the value delivered that creates loyal, returning customers.

Can small businesses' courage save the world? Tim Irwin joins Jim Blasingame to talk about why small business owners must demonstrate courage and fierce determination to help save America and the world.

What's the political and economic future of the Middle East? Rich Galen joins Jim Blasingame to discuss theological, political, and economic issues that are at the heart of the conflicts in the Middle East, and how it will impact the West.

Unions are demanding 20th century benefits in a 21st century world. Rich Galen joins Jim Blasingame to discuss the protests by government employee unions to requests for compensation and benefits adjustments as states attempt to balance their budgets.

America's in a budget crisis because Congress didn't do its job in 2010. Rich Galen joins Jim Blasingame to discuss the events that led to our current budget crisis and a prediction for how Congress will avoid a government shut-down.

What are the challenges of exporting ideas to China? Judith Glaser joins Jim Blasingame to discuss the challenges of doing business in China when the export is an idea and the two parties have different ethical perspectives.

How do you deduct your auto expenses? Eva Rosenberg joins Jim Blasingame to reveal the details about how to keep and report business travel expenses, plus comparing itemized deductions with the mileage allowance.