Joseph Jaffe

Why interactive is the future of customer service

Interactive is the future of customer service, according to Joseph Jaffe, as he joins Jim Blasingame to talk about some of the paradigms that are shifting away from 20th century marketing toward 21st century connection and communication with prospects and customers.

More interviews with Joseph Jaffe

Joseph Jaffe
The dangers of being competitive but irrelevant
Joseph Jaffe
Using social media to gain a competitive advantage
Joseph Jaffe
Social media is custom-made for small business
Joseph Jaffe
Promoting customer loyalty and referrals as a business strategy
Joseph Jaffe
Use technology to give your customers peace of mind