Matt Peterson joins Jim Blasingame to report on why many CEOs are having to make tough key employee decisions for those who aren’t adjusting to the Age of the Customer.

Steve Martin joins Jim Blasingame to recommend that you join your industry trade group and spend time every year at the industry trade show to get your head outside of your business’s four walls.

Steve Martin joins Jim Blasingame to reveal how your current business paradigm could be blocking your view of the next big opportunity you should be taking advantage of.

Steve Martin joins Jim Blasingame to talk about the quests for your next opportunity and explain how love could prevent you from seeing it.

Greg Bustin joins Jim Blasingame to reveal the power of accountability in business and why the most important factor is character.

Jim Ballard joins Jim Blasingame to talk about why you should take ownership of the stories your customers want to hear.

Jim Ballard joins Jim Blasingame to reveal why you need to know the difference between info-mind and story-mind.

John Patterson joins Jim Blasingame to reveal some tips and best practices to stay connected to customers so you’re never very far from top of mind.

John Patterson joins Jim Blasingame to reveal some of the practices necessary to get customers into the zone of loyalty, so they aren’t as susceptible to competitors.

Leslie Kossoff joins Jim Blasingame to reveal how last mile efficiency opportunities will be more likely found with help from the sales organization.