Barbara Burke

Barbara Burke

Customer service consultant, workshop leader, keynote speaker, and author of The Napkin, The Melon & The Monkey

Interviews with Barbara Burke

Barbara Burke
How to get out of your own way
Barbara Burke
How to handle the uncertainties of life and business
Barbara Burke
Negative talk about customers is unacceptable
Barbara Burke
Management as if humanity mattered
Barbara Burke
Creating a culture of customer service excellence
Barbara Burke
Sales practices for those who don’t like to sell
Barbara Burke
Eliminate poor attitudes by focusing on trust
Barbara Burke
Toxic talk in your business hurts customer relationships
Barbara Burke
The power of redeeming employees
Barbara Burke
The power of praising employees