Eliminate poor attitudes by focusing on trust

Eliminate poor attitudes by focusing on trust. Barbara Burke joins Jim Blasingame to reveal the role that trust plays among peers and leaders in eliminating internal toxic talk and promoting customer loyalty.

More interviews with Barbara Burke

How to get out of your own way

Featuring Barbara Burke – February 25, 2015

How to handle the uncertainties of life and business

Featuring Barbara Burke – February 25, 2015

Negative talk about customers is unacceptable

Featuring Barbara Burke – March 01, 2012

Management as if humanity mattered

Featuring Barbara Burke – March 01, 2012

Creating a culture of customer service excellence

Featuring Barbara Burke – July 20, 2011