Creating a culture of customer service excellence

Do your employees have the right customer service attitude? Barbara Burke joins Jim Blasingame to discuss the ROI in creating and maintaining a culture that always makes the customer believe they come first.

More interviews with Barbara Burke

How to get out of your own way

Featuring Barbara Burke – February 25, 2015

How to handle the uncertainties of life and business

Featuring Barbara Burke – February 25, 2015

Negative talk about customers is unacceptable

Featuring Barbara Burke – March 01, 2012

Management as if humanity mattered

Featuring Barbara Burke – March 01, 2012

Sales practices for those who don’t like to sell

Featuring Barbara Burke – July 20, 2011