Barbara Burke

Creating a culture of customer service excellence

Do your employees have the right customer service attitude? Barbara Burke joins Jim Blasingame to discuss the ROI in creating and maintaining a culture that always makes the customer believe they come first.

More interviews with Barbara Burke

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How to get out of your own way
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How to handle the uncertainties of life and business
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Negative talk about customers is unacceptable
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Management as if humanity mattered
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Sales practices for those who don’t like to sell