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Steve discusses with Jim how businesses should think about the concept of critical mass including determining when to grow to the next step and when to invest in the next step.

Jim and Joan discuss the trends in retail sales, including the impact of online sales, as well as the trend towards industry consolidation. They also discuss the likely presidential candidates for 2008. They move on to talk about the expanding influences of globalization and wrap up with a brief discussion of recent developments in Palestine.

JoAnna joins Jim for their 7th anniversary show to talk about the importance of hiring people who can deliver what our customers expect from us which is more than just good products and services. They expect a great experience.

Dr. Dunkelberg joins Jim for his monthly visit to report on his survey of small businesses for the month of January. The news is good. Sales are up hiring is up capital is strong and small business optimism is near record levels.

Chuck joins Jim for their 6th anniversary show to discus Chuck’s outlook on small business and the economy in 2005. They talk about the small business are impacted by global economy and what impact privatizing social security will have on the market and the market place.

Continuing his series on operational fundamentals, specifically about management fundamentals, Jim talks about the importance of becoming a better negotiator. He speaks of the tips, the skills, and the techniques of a good negotiator and the importance of negotiating in good faith. He goes on to talk about the importance of recognizing the increased role that intellectual property also known as intangible assets are playing in the success of 21st century of small businesses.

Continuing their series on the laws of the business buying and selling jungle, Russ and Jim discuss how to identify obsolete equipment and inventory when you are purchasing a business, why it’s important to not pay book value for these items, and how to negotiate them out of the transaction.

Don and Jim discuss how to make sure that you close the sale and the time is right, including something Don calls “the traffic signals of closing.”

Jack joins Jim to talk about the importance of developing leadership in our employees and then why it’s important to value our employees as our best assets.

Jim takes a few minutes to discuss resolution number eight of his management resolutions for small businesses. This one is on leadership, and he identifies the five important things we know about leaders.