Pamela Harper

What outcomes do you expect from your online strategy?

Do you know what your customers' expectations are? Pam Harper joins Jim Blasingame to talk about identifying customer expectations to determine how you should reinvent your business strategy.

More interviews with Pamela Harper

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Developing relevant content as part of your strategic execution
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The role that emotions and facts play in strategic thinking
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The power of watching customers, in addition to listening to them
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Focusing forward to possible silver linings in a post-pandemic marketplace
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How to test your team structure and effectiveness under stress