The Age of the Customer®, Part 36: Why reinvention is required to avoid irrelevance
How do you stay relevant in The Age of the Customer™? Pam Harper joins Jim Blasingame to talk about reinventing your small business by thinking strategically about trends in communicating and developing communities for your customers.
More interviews with Pamela Harper
Developing relevant content as part of your strategic execution
The role that emotions and facts play in strategic thinking
The power of watching customers, in addition to listening to them
Focusing forward to possible silver linings in a post-pandemic marketplace
How to test your team structure and effectiveness under stress
Articles by Pamela Harper
Pam Harper & Scott Harper’s “Must Read” Business Books
Holiday gift buying for the business man or woman in your life just got a little easier, with this top five list of business books from Pam Harper and Scott Harper.
How To Take Control of the “Elephant in the Room”
Pamela Harper writes about spotting the "Elephant in the Room" and taking control of it before it becomes destructive.
Leading the Three "C's" of Innovation
Innovation may seems obvious in hindsight, but many ideas are jump-started by following Pamela Harper's "Three C's of Innovation"
Four Steps to Making Strategic Alliances Work
It’s vital to address the special strategic and organizational challenges that come at these four stages of the alliance building process. Pamela Harper offers tips.
How to Overcome Organizational Resistance and Get More Done
Resistance to change is a natural occurrence for organizations who are making substantial changes. These steps from Pamela Harper can help ease the resistance.