Pamela Harper

Why you should make sure you’re measuring what really matters

Pamela Harper joins Jim Blasingame to talk about the concept of measuring performance, and to focus those metrics on what really matters to the company direction and customer expectations.

More interviews with Pamela Harper

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The power of watching customers, in addition to listening to them
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Focusing forward to possible silver linings in a post-pandemic marketplace
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How to test your team structure and effectiveness under stress