The customer decides whether they want to do business – not you
Nick Rini joins Jim Blasingame to discuss the mental block of call reluctance, and recognizing that you’re not qualified to decide for the customer whether they will consider your offerings, but it is your obligation to be relevant to them.
More interviews with Nick Rini
Using avatars to prepare salespeople for success in the 21st century
Step 1 in sales success: Overcoming call reluctance