Set your business apart with customers by providing an experience
Deb Calvert joins Jim Blasingame to remind you that the only thing you have that’s unique to offer customers is the experience they have when they do business with you, which is what they’re looking for.
More interviews with Deb Calvert
Training employees to keep customer informed about problems
Why "no news is good news" isn’t true with customers
Risk & conflict aversion: What's the price of inaction?
Training employees to keep customer informed about problems
Why "no news is good news" isn’t true with customers