Minimizing confirmation bias with self-awareness
Deb Calvert joins Jim Blasingame to reveal the power of being self-aware regarding our tendency to demonstrate confirmation bias as a derailer of our success in all parts of our lives.
More interviews with Deb Calvert
Training employees to keep customer informed about problems
Why "no news is good news" isn’t true with customers
Risk & conflict aversion: What's the price of inaction?
Training employees to keep customer informed about problems
Why "no news is good news" isn’t true with customers