Build customer relationships by engaging in conversations
Deb Calvert joins Jim Blasingame to reveal the power of having customer conversations that lead to engagement, that lead to long-term relationships, that lead to long-term sales performance.
More interviews with Deb Calvert
Training employees to keep customer informed about problems
Why "no news is good news" isn’t true with customers
Risk & conflict aversion: What's the price of inaction?
Training employees to keep customer informed about problems
Why "no news is good news" isn’t true with customers