When the status quo is not competitive
Deb Calvert joins Jim Blasingame to discuss how preserving your beloved status quo can cause you to hold on too long to paradigms that once made you successful, but now are shifting.
More interviews with Deb Calvert
Training employees to keep customer informed about problems
Why "no news is good news" isn’t true with customers
Risk & conflict aversion: What's the price of inaction?
Training employees to keep customer informed about problems
Why "no news is good news" isn’t true with customers