Miscommunication in sales ends up hurting both parties
Deb Calvert joins Jim Blasingame to discuss how in a sales-customer relationship you have to be engaging and know how to listen.
More interviews with Deb Calvert
Training employees to keep customer informed about problems
Why "no news is good news" isn’t true with customers
Risk & conflict aversion: What's the price of inaction?
Training employees to keep customer informed about problems
Why "no news is good news" isn’t true with customers