Why business customers are looking for partners, not vendors
Deb Calvert joins Jim Blasingame to reveal research that show your business prospects and customers don’t need more vendors they need more sellers to behave like partners using dialogic communication methods.
More interviews with Deb Calvert
Training employees to keep customer informed about problems
Why "no news is good news" isn’t true with customers
Risk & conflict aversion: What's the price of inaction?
Training employees to keep customer informed about problems
Why "no news is good news" isn’t true with customers