The 21st century way to nurture business prospects
Deb Calvert joins Jim Blasingame to reveal research that shows business prospects and customers want to do business with salespeople who help them solve problems, not just buy stuff.
More interviews with Deb Calvert
Training employees to keep customer informed about problems
Why "no news is good news" isn’t true with customers
Risk & conflict aversion: What's the price of inaction?
Training employees to keep customer informed about problems
Why "no news is good news" isn’t true with customers