Customer retention is the key to survival
Survival in the new era is tied directly to customer retentions, says Charlie Fewell, as he talks with Jim Blasingame about how to stay focused on the customer experience, instead of what you have to sell.
Survival in the new era is tied directly to customer retentions, says Charlie Fewell, as he talks with Jim Blasingame about how to stay focused on the customer experience, instead of what you have to sell.
