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Deb Calvert joins Jim Blasingame to remind you that part of the expectation of customers is to have an experience that’s different, and we have to train our teams to deliver that in every interaction.

Deb Calvert joins Jim Blasingame to remind you that the only thing you have that’s unique to offer customers is the experience they have when they do business with you, which is what they’re looking for.

Beverly Inman-Ebel joins Jim Blasingame to recommend that you wrap up the year with customers with a virtual holiday video – you can make it on your smartphone – of not more than 90 seconds, to thank them and offer best wishes for the New Year.

Dave Anderson joins Jim Blasingame to discuss the progress that’s been made in Middle East peace in the past four years, and why that momentum will likely be hindered by a Harris/Biden administration.

Dave Anderson joins Jim Blasingame to reveal the power of thought-leadership during this pandemic as a form of customer care, plus why asking questions, instead of telling, is the best way to help others.

JoAnna Brandi joins Jim Blasingame to define emotional intelligence and explain why the people around us are going to need that going forward more than ever.

JoAnna Brandi joins Jim Blasingame to recommend thinking of all the things that are good and right about this year, instead of just the unfortunate and annoying parts.

Andrew Sherman joins Jim Blasingame to discuss the peace progress being made between Israel and Muslim countries, and why this can be the tip of the iceberg.

Andrew Sherman joins Jim Blasingame to offer his thoughts on what we can expect from the economic recovery, post-pandemic.

Andrew Sherman joins Jim Blasingame to tell the story that shows why small business owners are among the most admired in America, and this one is even more dramatic because it happened early on Christmas Day.

Daniel Burrus, CEO of Burrus Research, writes about how to effectively use text message marketing to increase profits and grow your small business. » More

Tatum conducts a monthly survey of its executives and consulting professionals regarding current business and economic conditions. The survey looks back at the past 30 days and forward to the next ... » More

Jim Blasingame offers small businesses survival advice through Jeff Foxworthy punch lines. » More

Jim Blasingame wrtes about the history of our independence and the direct connection between entrepreneurship and economic growth. » More

Jim Blasingame writes about the results of the Supreme Court ruling on Obamacare. » More

Steven Gaffney writes about the 5 communication myths people tend to believe when there is a problem or issues with others. » More

Jim Blasingame writes about the connection between small businesses and independent community banks. » More

Diane DiResta explains how speakmarketing is a cost-effective way to grow and advertise your small business. » More

Steven Gaffney writes about handling those tough situations where you must convey difficult opinions to others. » More

Bill Dunkelberg provides a basic summary of the small business economic trends survey from the month of June. He covers labor, spending, credit, inflation, and more. » More