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Ed Harrington joins Jim Blasingame to reveal why a complaining customer is your company’s best friend, and why you should be hiring people with an aptitude that makes them want to talk with customers.

Ed Harrington joins Jim Blasingame to reveal the reasons you must be interacting with customer, how to know if you are interacting successfully, and how to make that shift.

Sarah Hiner joins Jim Blasingame to report on some tips on how to rent a car better and cheaper, plus how to navigate the expensive waters of using a mobile phone internationally.

Sarah Hiner joins Jim Blasingame to report on a new service that offers you the ability to use a more secure way of making online purchases without using the same credit card number over and over.

Jim Blasingame shares his concerns about the direction of America, and calls out leaders in politics and the media.

Jim Blasingame reveals why Main Street retailers are operating in a time that could be great for them, or devastating, and however it goes is largely in their hands.

Peter Meyer joins Jim Blasingame to reveal the key to stewardship isn't data, but choosing how to use technology to choose the content from which you will help your business move forward.

Peter Meyer joins Jim Blasingame to reveal the definition of stewardship, and how that discipline is used to manage data and information you receive.

Gary Lowery joins Jim Blasingame to offer his opinion on how the economy is going, plus how he uses outsourcing to help him leverage his internal staff and resources.

Gary Lowery joins Jim Blasingame to report on how the manufacturing sector has created changes in the machine tool industry for molds, extrusions and injection molding.