Search Results

Doug joins Jim to talk about tax issues as the filing deadline approaches. Doug gives us the news on some of the new provisions that you need to pay attention to as you file your personal and business returns.

Bob and Jim talk about how to grow your business by developing an online presence. Bob offers some statistics about how people find you online. They also talk about online marketing. And they talk to a caller who asks if you should take advantage of the free websites to get started. The caller also asks how to get placed high on search engines. Bob really provides great answers to both of these.

Russ and Jim talk about some of the issues involved in the process of buying a business. Russ talks about how to begin this process, which includes reading as much as you can, how to find a business broker, and what are the questions you should ask a business broker. They also talk with a caller who has an excellent question about deciding to use a business broker as opposed to an investment banking firm. Russ really nails his answer.

Rick joins Jim to explain how the financial planning industry works, including the various types of financial planners, their designations and credentials, and how each of them work with you and how you should work with them. They take a caller who asks a question about annuities. Another caller asks a question about Roth IRAs. Rick's answers are excellent. Rick and Jim also talk about the special investment assistance small business owners need, since their personal and company financial resources are often difficult to differentiate.

Bill is a regular guest on the show talking about human resources trends and fundamentals that face small business everyday. This visit includes a discussion about how expensive and disruptive employees who are late to work is to your company, and how to deal with this problem, including something Bill calls "No fault attendance control policy".

Congratulations! You made that big sale. Now how do you collect your money? Lou and Jim talk about some of the fundamentals of extending credit, collecting receivables, AND keeping the customers in the process. Specifics include the importance of proper credit information collection, a good credit application, sound credit policies, and where to find credit information. They also discuss the importance of having all employees in an organization understand how to extend credit and collect receivables.

Tim is our business planning expert, and he joins Jim to talk about the mistakes people make when they either contemplate doing a business plan, or actually write their plan. One is to be so intimidated by the process that you don't start. The guys talk about how to solve this problem, and move on to cover several other problems, and the corresponding solutions that will help you get your plan on paper and working for you.

Kelle talks with Jim about how the paradoxes in our lives both help and hinder us. She helps us learn how to identify our paradoxes, and how to manage them to our advantage, as opposed to being oblivious, and consequently let them control our lives.

Among many other accomplishments, Gene is one of the foremost Lincoln portrayers, and he joins Jim on President's Day. They begin by first talking about his thoughts on how our governmental system worked with regard to President Clinton's impeachment. They move on to talk about Lincoln's perspectives as they would be applied today, including a visit by President Lincoln, compliments of our friend, Gene.

After a discussion about the difference between customer care and customer service, including some customer care nightmares, JoAnna and Jim talk about the importance of developing leadership in your organization as you deliver "customer care" to your customers.