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Annabell and Jim talk about the newest telephonic capability, voice over the Internet, or VOIP, which stands for voice over Internet Protocol.

Dan joins Jim for the first time to talk about the newest management software that integrates all management and operating functions, whether customers, inventory, accounting, etc., and puts the controls at the fingertips of management.

Tom and Jim talk about how branding has changed for small businesses in the 21st century.

Bill and Jim begin their visit with Bill's opinion of the recent Senate compromise on filibustering judges nominated by President Bush. They go on the discusss the most recent survey that Bill conducts every month with small business owners to get their views on how the economy is going. Listen in to see if your experiences match up with Bill's survey respondents.

Brian and Jim talk about how to tap into the psychology of selling, including the importance of believing in yourself, setting goals, and being creative.

John joins Jim to talk about how the Central American Free Trade Agreement (CAFTA) is good for America's small businesses.

Don and Jim talk about the importance of being able to close the sale, as well as how to do it.

Jeff joins Jim to discuss some of the tax reform projects the NTU is working on, as well as to invite the audience to attend the 2005 National Taxpayers Conference.

Bill joins Jim to give the audience an update on where he thinks the economy is and where it is going. They also discuss some of the potential dangers associated with pension fund defaults.

Bill and Jim discuss the importance of doing background checks on employees, including some ways to do it, and a company Bill recommends to help.