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Phyllis and Jim talk about what she calls the Seven Cardinal Virtues, and how to use them in your small business.

Raghav and Jim discuss some of the new information Visa has acquired on small business activity, based on a recent survey. They go on to talk about some of the exciting new financial products available to help small businesses turn a sale into cash and maximize their cash flow.

Lois and Jim talk about the most current best marketing practices to use to reach customers and prospects, including how to develop an effective direct mail campaign.

Steve and Jim discuss some of the steps you should take to prepare for before -- and to recover from after -- any business interruption, like a fire, storm, etc. <br></["br"]>

First time for Tim to be on the show. He and Jim talk about some of the myths about customer loyalty that may be holding you back.

Barbara and Jim talk about some of the current key public policy issues that are important to women business owners. They also talk about the upcoming WIPP conference in D.C., as well as what WIPP is doing to help the businesses that were hurt by Hurricane Katrina.

On the third anniversary of Rick's first visit on Jim's show, he and Jim talk about how to manage change without creating migraines.

Ramon talks with Jim about how he connected to the Internet by using his cell phone as a modem. They go on to talk about the difference between open source operating system, like Linux, and proprietary, like Microsoft.

David talks with Jim about the new opportunities that are presenting themselves to 21st century small inventors. He also offers some critical tips on how to license your invention to a large company.

Gwendolin introduces Jim and his audience to the concept of better performance by using visuality to set up your work environment.