Search Results

Jim continues his Small Business Survival Course series on operating and management fundamentals by talking about management elements of being a small business owner. Today he begins the section on the marketplace, and he talks about the power of the marketplace.

James puts a new spin on the best way we should take care of our customers. He goes on to say that there needs to be a balance between employee care and customer care because your employees come between you and your customers.

Jim and James talk about why we need tort reform. They go on to talk about one of the new targets coming under fire - the food and beverage industry. What's next?

Josh talks with Jim about the importance of focusing in on the customer's long term goals, and what you should do next when you receive that response.

Joan and Jim talk about what Kiplinger has to say about what's going on in the world these days, and they begin with President Bush's 2007 budget and how it isn't making anyone happy. They go on to talk about the changing of the guard at the Fed and their recent rate increase, the new members of the Supreme Court, the new Vista operating system from Microsoft, and Internet telephone service.

Jeff and Jim talk about some of the new online networking sites and how to use them as marketing tools.

Jim continues his Small Business Survival Course series on operating and management fundamentals by talking about management elements of being a small business owner Today he talks about intellectual property, the class of assets that are the dominant leverage of 21st century businesses. <br></["br"]>

Tim joins Jim on the 8th anniversary of Tim's first visit on the show to talk about some of the greatest mistakes small business owners make when preparing a business plan. Specifically cash planning and how to treat sweat equity on your financial statements.

Dan and Jim talk about President Bush's state of the union speech and what was in it for small businesses, including healthcare and tax reform. They go on to talk about what the NFIB will be doing this year in Washington to advance the small business agenda.

Rich and Jim talk about President Bush's state of the union speech from a political perspective, including the renewing the Patriot Act and topics Rich thinks the President will accomplish in 2006.