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On the 10th anniversary of The Small Business Advocate Show, Jim reflects on what it took to get things started and what it has taken to keep it going for 10 years.

Is the quality movement dead? Leslie says absolutely not and she talks with Jim about how small businesses can improve their bottom line significantly by merely adopting at least some elements of the quality process.

What's the future look like for TV? Geoff talks with Jim about this, including what technologies are overtaking TV for our interest.

Joan and Jim begin their visit talking about what Jim calls the "schizophrenic" condition of the economy, with some news being very good and some being very bad. They go on to talk about airline fare increases, alternative fuels, and recent state elections and presidential campaigns, among other issues.

How are women business owners doing these days? Nell talks with Jim about the strength of women business ownership and what is being done to support this rapidly growing sector.

How's the economy looking today and for the next few months? Sam and Jim talk about some of the more frightening elements in the financial news and Sam reports what his partners across the U.S. are saying about how business is for them.

What's the best way to get your small business started? Phil says it's with a home-based business, and he and Jim talk about the elements involved in getting your home-based business started.

What is the most important word in the lexicon of the marketplace? Bob says it's "customer," and he and Jim talk about how to treat them, plus Bob's 4-step approach to successful growth.

What do you do when a prospect just won't take action? Paul and Jim talk about some of the selling skills you need to make sure you've done everything possible to make the sale.

Jim talks about how small businesses must leverage technology as a key element in their growth strategy, in order to survive and thrive in the 21st century marketplace.