Search Results

What could be the reason for the increase in on line shopping this year? Valerie joins Jim to explain that part of the increase is the lack of quality customer service in stores -- including small businesses -- is driving more people to the Internet.

How do you get your small business team energized? Joyce talks with Jim about the steps to take to get your team running at peak energy and performance.

Congress passed an energy bill in 2007, but was it a good bill? Max doesn't thing so and he and Jim talk about some of the provisions of the bill, and how they fell short of actually addressing our 21st century energy challenges.

What are the things to focus on to improve your chances of achieving organizational excellence? Gary and Jim talk about these, including how to differentiate between excellence and perfection.

What does trust look like in 2007 and how will it serve us in 2008? Arky and Jim begin their visit with a report by Arky about his recent trip to Italy, including a description of something called a "slow food festival." Next they discuss the role of trust in the current economic environment and how it will contribute significantly to our successful economic future.

Do you know how to begin a partnership? David joins Jim to talk about how to begin a partnership correctly so that you have the maximum opportunity to be successful.

What is the state of 21st century leadership? Judith talks with Jim about the role of leadership in successful organizations, including how it originates from the top, but is also found throughout the organization.

Are the national media guilty of perpetuating myths? Amy joins Jim to report on some of the economic myths that are reported by the mainstream media as truth.

Is marketing a chore for your small business to execute successfully? Ilise shows Jim how to solve this challenge by breaking marketing down to the smallest levels and daily tasks.

What computer operating system should your small business be investing in? Alan and Jim talk about the 20-year tussle between the PC and the Mac and which one you should consider. They also discuss whether differentiation between systems will even be an issue in a few years.