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Arky and Jim continue their long series on the benefits of building trust in your organization. This conversation develops the Return-on-investment that is possible when your company has a culture of trust.

Annabel and Jim talk about the recent acquisition of Skype, Swedish VoIP telecom company by eBay, and whether this was a prudent acquisition for the online auction company. They go on to discuss what to do if you get telemarketing calls on your cell phone.

Alan and Jim talk about how to back up your data off-site with services that allow you to download your entire electronic world every day to a server hundreds -- perhaps thousands -- of miles away. Why would you want to do this? Ask the businesses in the Gulf Coast region hit by Hurricane Katrina. With this kind of disaster, backing up and taking home may not be enough.

Andrea and Lynn join Jim to talk about what they're doing to solve the technology gap between technology producers and technology consumers. They go on to talk about a contest small businesses can enter to try to win $100,000.

Tom and Jim talk about how to make sure the conversation you're having in your head about how your small business attracts customers is compatible with the one your customers are having in their heads about what they want.

Scott and Jim talk about networking as one of the keys to success for small businesses in the 21st century, and how online, or virtual, networking can be a very effective way to build community.

Andre and Jim talk about our journey of intellectual property (IP) and how small business owners must think more about their IP, how to create it, how to leverage it, and how to protect it. They go on to talk about the challenges of capitalizing IP projects.

Dave and Jim discuss three reasons why you should make your employees better, instead of trying to make them happy.

Alan and Jim talk about the advances that have been made in disk storage, including USB

Tom has just returned from working with an international corporation in Europe where he is trying to help them develop a market strategy that works in the 21st century. He joins Jim to talk about his work with this company (which is not named) and what small businesses can learn from this experience.