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Tom Anastasi joins Jim Blasingame to reveal how to label the behavior of difficult people you have to deal with in business, including the Exploder, the Neurotic, etc.

Jan Andersern joins Jim Blaisngame to reveal technology that will allow small businesses to create their own social media platforms and communities on their websites, so prospects don't have to leave.

Jan Andersern joins Jim Blasingame to talk about how small business owners should balance using the free social media platforms, like Facebook, while limiting the exposure to policies that are negative to your community.

Is trust possible in the age of the Internet? Arky Ciancutti joins Jim Blasingame to talk about how trust is a relevance factor that helps you win at the moment of relevance, in the Age of the Customer.

Trust is a best practice. Arky Ciancutti joins Jim Blasingame to discuss the fact that trust is more than just the right thing to do, in business it's a best practice.

The first time someone said let's do business, trust was there. Arky Ciancutti joins Jim Blasingame to talk about the presence of trust at the origins of the first business transaction and is even more important today.

Long before you get to deliver service, you have to be relevant. Andrea Nierenberg joins Jim Blasingame to reveal why being relevant in The Age of the Customer has to happen before you deliver your excellent service.

You are an expert--at something. Andrea Nierenberg joins Jim Blasingame to talk about how to prepare for a customer call, proposal presentation or speech.

How much does a web ad cost? Anita Rosen joins Jim Blasingame to explain some of the differences between traditional advertising costs and web advertising.

Do you have the digital elements required for a web marketing strategy? Anita Rosen joins Jim Blasingame to reveal the digital resources and capability you need to accomplish a web marketing strategy.