What relevance has to do with customer service
Long before you get to deliver service, you have to be relevant. Andrea Nierenberg joins Jim Blasingame to reveal why being relevant in The Age of the Customer has to happen before you deliver your excellent service.
More interviews with Andrea Nierenberg
Will younger generations eventually become face-to-face networkers?
Become a chameleon when networking and prospecting
How Main Street businesses can leverage their high touch
How has networking changed in the 21st century
How Main Street businesses can leverage their high touch
Articles by Andrea Nierenberg
Know your stress
All small business owners have some stress. The question is, what can we do to alleviate some of the it? Andrea Nierenberg offers tips on how we can learn to change either the stressful situation o...
Mirror of the Mind: Customer Service
What can a company do, so that employees have a greater sense of customer care? Andrea Nierenberg says taking care of your employees make help.
Non-Stop Networking: Maintaining a Network
Networking is a process, one that can create business connections to last a lifetime. Networking expert Andrea Nierenberg offers some excellent tips to help your small business.
The Golden Rules of Effective Networking
True Networking is about giving, building and developing relationships.
Lead With A Smile
Here are a few reasons why a smile is important.