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Mitch Free joins Jim Blasingame to reveal two business strategies to incorporate into your business and market strategy, including customer expectations and other humans.

Stijn Hendrikse joins Jim Blasingame to explain how to set up your own cloud-based call center and connect all of the ways customers can try to connect to you in real time.

Stijn Hendrikse joins Jim Blasingame to explain how his cloud-based call center incorporates traditional and new media contact from customers and routes them to you and your people in real time.

Stijn Hendrikse joins Jim Blasingame to reflect on how far we’ve come in staying connected with customers, from the landline, to mobile, to now a cloud-based multi-media switch small businesses can afford.

Richie Bernardo joins Jim Blasingame to report on the failure of municipalities and how the recession revealed their leadership failures rather than caused their financial failure.

Richie Bernardo joins Jim Blasingame to report on a study of the 150 largest municipalities in the U.S. and explain how the top 10 are succeeding while the bottom 10 are essentially bankrupt.

Doug Campbell joins Jim Blasingame to suggest that if you’re trying to reignite your career, to consider what you were passionate about between the age of 16 and 28.

Tim Irwin joins Jim Blasingame to reveal the power of knowing past performance of a prospective employee indicates what you can expect from them in the future.

Tim Irwin joins Jim Blasingame to talk about the importance of determining the character of anyone you consider to join your company in a key management role.

Ray Keating joins Jim Blasingame to reveal some of the new ways small businesses can acquire capital, and how that is changing the banking industry.