What will it take to eliminate bad service at small businesses?
Steve Martin joins Jim Blasingame to reveal that the primary reason for such bad service at small businesses is a lack of commitment from the owner who fails to provide the necessary direction and training.
More interviews with Steve Martin
Why cash is about today, and profit is about tomorrow
The power of having balanced and multi-faceted success goals
How to more broadly define success in the marketplace
Getting help with business buying due diligence
Even if a business-in-a-box offer is legal, it still might not be for you