What are your customers' expectations?
Steve Martin joins Jim Blasingame to explain that you must demand the attention of your customers by asking them about their expectations, plus how mobile computing will be a major part of your future.
More interviews with Steve Martin
Why cash is about today, and profit is about tomorrow
The power of having balanced and multi-faceted success goals
How to more broadly define success in the marketplace
Getting help with business buying due diligence
Even if a business-in-a-box offer is legal, it still might not be for you