Why you should know the contribution of every customer
Stephen Baum joins Jim Blasingame to reveal how and why you should be managing customer relationship so that you know the profit contribution each one is making to your business.
More interviews with Stephen Baum
What’s the best post-election advice for CEOs?
Three critical prospective employee interviewing steps
Why you should hire “Principles Thinkers”
How much redemption should you allow a troublesome employee?
Don’t let any employee hold your business hostage
Articles by Stephen Baum
CEO's Story: Integrity Not For Sale
Stephen Baum shares a CEO's story of integrity.
Face Your Fears: Whining vs. Cognitive Therapy at Work
It is not too late to pursue exceptional personal growth to be all you can be. Stephen Baum gives the details.
CEO Self-Dealing -- Conrad's Black Eye
A message from Stephen Baum: It takes decades to build a reputation and seconds to lose it. Learn a lesson from Conrad Black.
Future Hindsight - Life is No Dress Rehearsal
CEOs should have a tight grasp of how their time is spent and where they can improve. Stephen Baum offers some tips to help you.
Rules Not to Live By
As a small business owner, it is vital to take advice only from those qualified. Stephen Baum provides an example of NFL Commissioner Goodell's rules NOT to live by.